• The criteria, service and procedure mentioned in the leaflet applies only to the 48 hours approval promise product (the "Product")
• The Product applies only to applications submitted with complete documentation and information as per Tamweel’s finance criteria and policy from time to time
• The Product applies only in the case of official working days for banks in the UAE i.e. in normal cases Sunday to Thursday and excluding Friday and Saturday and public holidays
• Any applications submitted under the Product after 4 PM on a working day will be processed on the next working day
• Tamweel PJSC reserves the right to decline any application that does not meet the eligibility requirements for the Product and will notify the customer within two working days
• In case of any delay in granting approval beyond 48 hours under the Product on the part of Tamweel PJSC, the customer will be entitled to receive AED 1,000 for each working day of delay until decision is taken (subject to a maximum of the actual arrangement fees paid at the time of the application) provided that the customer has not caused such delay. The eligible money back is payable only after the completion of the offer letter formalities by the customer
• 48 hours Product does not apply to finance amounts more than AED 5 million
• 48 hours Product does not apply for non-resident applicants
• 48 hours Product does not apply for commercial properties or multiple residential units and properties requiring external evaluation
• 48 hours Product does not apply in unforeseen circumstances like force majeure or blackouts

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